Terms of service
1. Application
Wesram is a business in the IT Hardware and Software industry that markets IT Products. No other terms and conditions shall apply. Your acceptance of the Products shall be deemed to constitute acceptance of these Terms.
2. Orders
All orders placed by you are subject to acceptance by Wesram. Wesram reserves the right to revise prices, limit quantities, correct errors on its website and refuse orders at its discretion.
If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the Site is incorrect for any reason, we will contact you upon discovery of the error to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price. Should we have fulfilled the order before discovering the error, we reserve the right to take back the goods and refund you the purchase price or charge you the correct amount.
Except as may otherwise be permitted by applicable law, you may not cancel an order which Wesram has accepted without the agreement in writing , which requirement may be waived by Wesram from time to time in its sole discretion.
3. Images & Descriptions
All images used on the Wesram website are for illustrative purposes only.
All descriptions & specifications are correct to the best of Wesram’ s knowledge, and Wesram will not be held liable should there be any errors.
4. Pricing
All prices shown on Wesram’ s website are exclusive of VAT, Duties and Freight Charges and or any charges not mentioned.
5. Delivery
Courier rates are per order, Wesram can supply delivery costs on request, otherwise delivery costs are for the Purchasers account
Local Delivery can be arrange for in writing and agreed upon prior to placement of order.
Wesram shall not be liable for any cost or damage caused by late or non-delivery of the Products. Any delay in delivery of the Products which we don’t have in stock shall not give you a right to reject the Products or cancel your order. Wesram reserves the right to deliver the Products in instalments.
6. Payment
All Products must be Paid In Full before they will be shipped. For security purposes we will only ship to the Billing address If paying by credit card. Wesram reserves the right, by giving you notice at the time you place your order, to increase the price of the Products to reflect any increase in the cost to Wesram which is due to any factor beyond its control.
Credit card acquiring and security
Credit card transactions will be acquired for Wesram via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
7. Returns
Goods must be unused, complete, in resalable condition and in their original and unmarked packaging (not resealed with tape). Once the goods have been received back into our warehouse and their condition checked, you will receive a credit for these items. We reserve the right to charge a minimum restocking fee of 25%. All credits exclude original delivery charges, if applicable. You are responsible for the shipping charges when returning the items.
The return of any products, whether correctly or incorrectly supplied, or whether faulty or damaged, may only be made with our prior authorisation. Any attempts to return products to us without following the procedures described above will be rejected.
8. Damaged or Missing Items or Non Working
Any visible damage to the boxes must be noted when you sign for the delivery & also reported to us within 24 hours. If any items are missing from your order or not working, please also report this to us within 24 hours.
9. Warranty & Condition of Products
Unless otherwise stated, all products supplied by us will be New Retail, New Spares, or Renew: all of which come with 90 day Warranty.
Should any defects arise with any of the New Retail, New Spare you have purchased, you will be entitled to the benefits of the manufacturer's warranty or guarantee.
All refurbished products have been repaired where defective, cleaned, & fully tested by our engineering team and come with our own 30 day warranty against any defects that may arise, unless otherwise stated..
10. Liability
Nothing in these Terms shall exclude or limit Wesram’ s' liability for fraud or for death or personal injury caused by its negligence or any other liability to the extent that the same may not be excluded or limited as a matter of law. Without prejudice to the previous sentence, Wesram shall not be liable for any loss of income or profits or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by the negligence of Wesram, its breach or non-performance or any of its obligations under these Terms or otherwise. These Terms set out the full extent of Wesram’ s obligations and liabilities in respect of the sale of the Products. In particular there are no conditions, warranties or other terms, expressed or implied, as to satisfactory quality, fitness for a particular purpose or of any other kind whatsoever, that are binding on Wesram except as specifically stated in these Terms. Any condition, warranty or other term concerning the sale of the Products, which might otherwise be implied into or incorporated within these Terms, whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.
11. Data Protection
The personal information you provide to Wesram consists of your name, your postal and e-mail addresses, other contact details as well as order, delivery and billing information; it will be maintained as part of our customer records for the purposes of credit checking, direct marketing, orders delivery and product purchase history. This information will be stored, namely, on our centralised database Server, Wesram may also need to make your records available to our professional advisors, such as lawyers, accountants, regulatory authorities or other governmental administrations. You can contact Wesram at any time to see the information held about you and to ask us to make any necessary changes to remove or correct it - or to object against any further use of your personal data by Wesram for direct marketing purposes. By entering into any agreement with Wesram or providing Wesram with personal data, you consent to the processing and transfer of such data in the manner and for the purposes described here above.
12. General
Wesram shall not be liable to you for any loss or damage which you might suffer arising from Wesram’ s delay in fulfilling or failure to fulfil any of its obligations under these Terms to the extent that such delay or failure is caused by any circumstance beyond Wesram’ s reasonable control. If due to such circumstances or events Wesram has insufficient stocks to meet all its orders, Wesram may apportion available stocks between its customers at its sole discretion. These Terms and any terms appearing on any order form to which these Terms apply constitute the entire agreement between you and Wesram relating to the Products. The failure of Wesram or you to enforce any of these Terms does not constitute a waiver of that term and shall in no way affect the right later to enforce the term. The invalidity or unenforceability of any clause of these Terms shall not adversely affect the validity or enforceability of the remaining provisions. No amendment, variation or addition to these Terms shall be binding unless agreed to in writing by an authorised representative of Wesram. Wesram may transfer any contract with you concluded on these Terms or any of its rights or obligations under any such contract.
13. Country of Domicile
This website is governed by the laws of South Africa and Wesram chooses as its domicilium citandi et executandi for all
purposes under this agreement, whether in respect of court process, notice, or other documents or communication of
whatsoever nature.
Company information
This website is run by Wesram based in South Africa trading as Wesram
and with registration number CK 2002/065866/23
Wesram contact details
Support : craig@wesram.co.za
Support: 011ÂÂ 455 2225